Returns & Exchanges
At The Noguchi Museum Shop, we want you to be fully satisfied with your purchase of our curated home goods and Akari light sculptures. We accept returns of unused items in their original packaging within 30 days of delivery.
Initiate Your Request
Contact our customer service team via email with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).
Pack Securely
Ensure the item is placed in its original manufacturer's packaging and then secured within a sturdy shipping carton to prevent damage during transit.
Ship the Item
Affix the provided return label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.
Receive Refund
Once our warehouse inspects the returned item to confirm its condition, a refund will be issued to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing